Refund Policy

Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online or classroom training courses.  As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the itsms.in website you agree to our Privacy Policy, Terms of Use and the points below.

Cancellation & Refunds:
If the cancellation is done by the registered user within 48 hours of subscribing, 5% of total paid fee will be deducted as administration fee.
If the cancellation is done by the registered user after 48 hours of subscribing no refund will be made.

Refunds: 
Duplicate payment or Refund of the duplicate payment made by the registered user will be processed via same source (original method of payment) within 5 to 7 working days after intimation by the registered user.

Note: All refunds will be processed within 30 days of receipt of the refund request.